At Fonqueyrade we are committed to safeguarding and preserving the privacy of our visitors.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you when you use this website.

We do update this Policy from time to time, the latest version is published on this page so please review this Policy regularly. If you have any questions regarding this policy please email lucy_wakefield@hotmail.com

Our Privacy Policy

Last updated May 2018
At Fonqueyrade we value your privacy. It is important that you read and understand the privacy policy as it will explain how Fonqueyrade store and use your personal information. This policy relates to your use of this website and data gathered when you book with us.

All personal information is kept securely and password protected.

Data Protection
For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.


What is personal information?
Personal information, or personal data, refers to any information about an individual from which that person can be identified. It does not refer to anonymous data. Anonymous data is information where any personal identifiers have been removed.

What information do we store?

When you book with us at www.fonqueyrade.co.uk we ask for, and collect, personal information such as your name, address, telephone number, email address, and bank account so we can return any deposits paid.

If you sign up to receive our email newsletter, (we don’t currently send out a newsletter) we will request and store your email address.

How do we use your personal information?
We use this information to enable us, and our key holder to contact you upon booking and prior to your stay at Fonqueyrade, and in the future we may use this information to send you promotions and special offers, or to update you on any new features at Fonqueyrade.

You may opt-out of receiving these messages at any time.

What are your rights?
Right of access – You have the right to obtain confirmation that your data is being processed and request access to your personal data. You can make a request by email to lucy_wakefield@hotmail.com or in writing to:        

Ashford House, Strand Lane, Barnstaple, Devon EX31 4BW                                                                                             

Rights of Rectification and Erasure (the right to be forgotten) You may ask us to correct or remove information you think is inaccurate or no longer necessary.

How to unsubscribe from marketing communications
All Fonqueyrade customers and guests have the choice to refine or opt out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us, click on the ‘Unsubscribe’ link in any email communications, or email us directly.

If you have questions about your personal data or our privacy policy, contact Lucy Wakefield at lucy_wakefield@hotmail.com 01271 377361