Terms and Conditions

 

Please view the terms and conditions for Fonqueyrade below.

 

Insurance

 

We advise you to take out the appropriate travel and third party insurance for your trip to France and your stay at Fonqueyrade.
Your stay is at your own risk. We cannot be held responsible for any damage or injury caused during your stay with us.

 

Deposit

 

We require a £500 refundable deposit prior to your arrival to cover the cost of any breakages/excess cleaning charges as a result of your stay at Fonqueyrade. This deposit will be returned in full 2 weeks after your departure from Fonqueyrade if everything is left undamaged/clean.

 

Safety and Responsibility

 

THE SWIMMING POOL IS USED AT YOUR OWN RISK, and THE POOL ALARM MUST BE IN THE POOL AT ALL TIMES AND NEVER BE PERMANENTLY SWITCHED OFF.
There should be no diving or irresponsible/dangerous behaviour in or around the pool, garden or elsewhere on the property which could cause danger to yourself or others.
It is the responsibility of parents/guardians/responsible adults to monitor children whilst staying at Fonqueyrade.

 

Cancellation Policy & Payment

 

When you make a firm booking we require a non-refundable deposit of 25% of total booking cost, payable by bank transfer or cheque. The final balance should be paid 8 weeks before the rental starts. If the booking is cancelled we will try to re-let, if successful we will refund all monies less any expenses incurred. If we are unable to re-let we will charge as follows:

 

If cancelled more than 9 weeks before : 100% returned
6-8 weeks before : 60% returned
4 weeks or less before : 0% returned

 

Arrival and Departure

 

Please vacate Fonqueyrade by 10.00hrs on day of departure
Fonqueyrade is available from 16.00hrs on your day of arrival
Upon arrival you will be greeted by our key holder who will show you around, and welcome you, she will be your point of contact during your stay at Fonqueyrade.

 

A reminder that Fonqueyrade is a NO SMOKING property.